Privacy Policy
1. Introduction
At Developmental Care Support Services (DCSS), your privacy is our priority. We are committed to protecting the personal data and confidentiality of every individual who engages with us—whether you’re a client, family member, volunteer, staff member, or visitor to our website. This Privacy Policy outlines how we collect, use, store, and protect your information, and describes your rights related to your personal data.
2. Information We Collect
We may collect both personal and non-personal information directly from you or through your interaction with our website or services. This includes but is not limited to:
- Name, address, phone number, and email
- Demographic information such as age, gender, and location
- Medical or developmental details (as needed for service delivery)
- Communication history
- Payment or donation details (if applicable)
- Technical data such as IP address, browser type, and usage data when visiting our site
3. How We Use Your Information
DCSS uses your information to:
- Deliver and personalize our services
- Communicate program updates, news, and events
- Maintain internal records and documentation
- Process donations, registrations, and volunteer participation
- Improve our website functionality and user experience
- Comply with legal or regulatory obligations
4. Sharing and Disclosure
We do not sell, lease, or trade your personal information to third parties. However, we may share information with:
- Authorized DCSS staff members and affiliates for service delivery
- Trusted service providers and vendors under strict confidentiality agreements
- Legal authorities or regulators when required by law
All third-party access is limited to what is necessary to perform specific tasks and is subject to compliance with this policy and all applicable laws.
5. Data Security
We implement robust technical and organizational safeguards to secure your information against unauthorized access, disclosure, or misuse. This includes encrypted storage, secure servers, access control systems, and regular security audits. Only authorized personnel are granted access to sensitive information, and they receive training on data protection and confidentiality practices.
6. Your Rights
As a data subject, you have the right to:
- Request access to your personal information
- Request corrections to inaccurate or outdated data
- Withdraw consent or request data deletion (subject to legal or operational requirements)
- Request information about how your data is processed
- Opt out of non-essential communications
To exercise any of these rights, please contact us at: contact@dcss.site.
7. Cookies and Website Tracking
Our website may use cookies and similar tracking technologies to enhance user experience and monitor site usage. These tools help us understand which content is most valuable and optimize our online services accordingly. You may disable cookies in your browser settings, though some features of the website may not function as intended.
8. Third-Party Websites
Our website may include links to third-party sites for additional resources or support. DCSS is not responsible for the content, policies, or privacy practices of these external sites. We recommend reviewing their individual privacy policies before providing personal information.
9. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in law, technology, or our services. All updates will be posted on this page with the updated “Effective Date” at the top. Your continued use of our services or website signifies your acceptance of any updates or changes.
10. Contact Information
If you have questions, feedback, or concerns about this Privacy Policy or how your information is handled, please reach out to us at:
Developmental Care Support Services (DCSS)
38 Oakland Terrace
Newark, NJ 07106
Email: contact@dcss.site