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Terms & Conditions

1. Introduction

Welcome to Developmental Care Support Services (DCSS). These Terms & Conditions govern your access to and use of our website, programs, services, and resources, whether online or offline. By using our services or interacting with our site, you agree to be bound by these terms. If you do not agree with any part of these Terms, please discontinue use immediately.

2. Eligibility

Our services are designed for individuals and families seeking developmental support, education, advocacy, and engagement opportunities. By accessing our resources, you affirm that you are at least 18 years of age, or that a parent or legal guardian is acting on behalf of a minor. Organizations or institutions may also engage with us in accordance with applicable partnership agreements.

3. Service Use & Limitations

All programs, assessments, and resources provided by DCSS are designed with professional care and ethical diligence. However, participation does not guarantee specific outcomes, as results vary based on individual needs, cooperation, and external circumstances. Users are responsible for:

  • Providing accurate and updated personal information
  • Participating respectfully in programs and sessions
  • Adhering to attendance, behavioral, and safety protocols outlined during onboarding
  • Respecting the confidentiality and dignity of all staff and clients

DCSS reserves the right to suspend or terminate services for any individual or group that violates these expectations.

4. Intellectual Property

All materials provided by DCSS—including but not limited to text, graphics, logos, digital downloads, workshops, forms, and publications—are the intellectual property of Developmental Care Support Services. Unauthorized use, duplication, distribution, or modification of any content is strictly prohibited unless prior written consent is granted. All copyrights, trademarks, and proprietary information remain the property of DCSS or its licensed partners.

5. Payment Terms

For programs that require payment, terms will be clearly stated at the point of registration or service agreement. Accepted payment methods include credit/debit cards, electronic transfers, and, where applicable, Medicaid or insurance billing. Late or missed payments may result in service delays or suspensions until balances are resolved. Sliding-scale options are available to qualifying individuals upon request and review.

6. Cancellation & Refund Policy

If a service or appointment needs to be canceled or rescheduled, we ask that notice be provided at least 48 hours in advance. Refund eligibility depends on the nature of the service:

  • Workshops & Events: Refunds may be granted up to 7 days prior to the event date.
  • Ongoing Services: Refunds or service credits may be issued on a case-by-case basis based on usage and contractual terms.
  • Donations: All donations are non-refundable unless made in error, in which case a written request must be submitted within 7 business days.

7. Privacy & Confidentiality

We prioritize the privacy and safety of all clients. Information shared with DCSS—whether online, in writing, or in person—is handled in accordance with our Privacy Policy. We use encryption, access control, and professional discretion to safeguard all personal and medical information. Any breach or misuse of confidential data will be addressed with utmost seriousness and legal consequence.

8. Third-Party Links & Content

Our website or materials may include links to third-party resources. These are provided for informational purposes only and do not signify endorsement by DCSS. We are not responsible for the accuracy, safety, or practices of third-party content and recommend users review the respective terms and policies of those sites before engaging.

9. Disclaimers

DCSS services are intended as developmental support and not as a substitute for medical diagnosis or treatment unless provided explicitly by licensed professionals under contract. While we aim to ensure accuracy and effectiveness, we do not guarantee error-free materials, uninterrupted services, or specific personal outcomes. Use of our services is at your own discretion and risk.

10. Limitation of Liability

Under no circumstances shall DCSS, its directors, staff, or affiliates be held liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of our services. This includes, but is not limited to, service interruptions, inaccuracies, unauthorized access, or losses incurred as a result of following any guidance provided.

11. Modifications

We may update these Terms & Conditions at any time to reflect changes in services, laws, or policies. Updated versions will be posted on our website with an amended “Effective Date.” Continued use of our services following any such update constitutes your agreement to the new terms.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of New Jersey. Any legal disputes arising from these Terms or your use of our services shall be resolved through mediation or arbitration in Newark, NJ, unless otherwise required by law.

13. Contact Us

If you have any questions about these Terms & Conditions or wish to request clarifications, please reach out to us:

Developmental Care Support Services (DCSS)
38 Oakland Terrace
Newark, NJ 07106
Email: contact@dcss.site